← Back to help center

Escrow basics•4 min read

Release a payment or raise a dispute

What to do after delivery, whether the work is ready to approve or needs review.

Review the agreed deliverables

Use the original agreement as your reference point. If the work is complete and accepted, release the escrow to send the payment to the freelancer’s wallet.

If something is not right

Talk with the freelancer first when possible. If you cannot resolve the issue, open a dispute from the agreement and provide the requested context or evidence. The funds stay protected while the dispute is reviewed.

Keep your records together

Briefs, feedback, delivery links, and messages make a review faster and fairer. Keep the work-specific evidence close to the agreement.

Ready when you are

Ready to put the payment plan into practice?

Set the scope, fund the agreement, and keep approval in the right place.

Create an account